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Floorito Legal & Compliance

Terms & Conditions

Effective Date: October 2026 | Last Updated: 18 October 2026



Welcome to Floorito, a brand operated by CLEVA CONSUMER PRODUCT & CO., based in Agra, Uttar Pradesh, India. These Terms and Conditions govern your access to and use of the Floorito website, including product information, business enquiries, and requests for quotations for commercial cleaning products and bulk cleaning supplies.

By using this website or submitting a business enquiry, you agree to these Terms and Conditions to the extent applicable. Submitting an enquiry does not, by itself, create a confirmed purchase order or supply agreement.

1. About Floorito


Floorito provides product information and business enquiry facilities for cleaning products intended for commercial and institutional cleaning requirements. Our intended customers may include hotels, restaurants, cafés, offices, schools, hostels, and facility-management businesses.

Floorito sources finished products from third-party manufacturers and markets and supplies them under the applicable business arrangements. Floorito does not represent itself as the manufacturer or formulator of products unless expressly stated and verified for a specific product.

For business enquiries, bulk order quotations, product availability, or supply-related questions, please contact us using the contact details provided below.

2. Product Information and Intended Use


Product descriptions, images, available pack sizes, usage information, and other details on this website are provided for general information. Actual product specifications, packaging, availability, and instructions may vary by product and must be confirmed before placing an order.

Customers should review the applicable product label and manufacturer-provided instructions before use. Customers are responsible for assessing whether a product is suitable for their intended application and surface, including floors, tiles, equipment, or other materials. Where appropriate, test the product on a small, inconspicuous area first.

Do not mix cleaning products with other chemicals unless the product instructions expressly permit it. Follow all applicable handling, dilution, storage, and safety instructions.

Floorito does not make unverified claims about product performance, germ-kill percentages, certifications, chemical composition, or suitability for specialised applications. Product-specific claims should be relied upon only where supported by the relevant product information.

3. Product Enquiries and Bulk Order Quotations


 Businesses may contact Floorito to request product details, available pack sizes, pricing, and quotations for bulk cleaning products or recurring supply requirements.

Submitting a contact form, email, or other website enquiry does not guarantee product availability, a particular price, or acceptance of an order.

Quotations are subject to the conditions stated in the individual quotation, including the quoted products, quantities, prices, validity period, taxes, delivery arrangements, and payment terms. If a quotation does not specify a validity period, please confirm its validity with our team before relying on it.

An order will be treated as accepted when Floorito provides written confirmation or other written acceptance in accordance with the agreed order terms. Any advance payment, credit arrangement, or other payment requirement will be communicated for the relevant order.

4. Pricing, Taxes and Payment Terms


 Prices and commercial terms will be communicated through the applicable quotation, proforma invoice, tax invoice, or written agreement. Unless stated otherwise, monetary amounts are expressed in Indian Rupees (INR).

Applicable taxes, freight charges, and other agreed costs will be communicated and charged as required by applicable law and the relevant transaction documents.

Payment methods, payment deadlines, advance requirements, and any approved credit terms will be specified in the applicable quotation, invoice, or written agreement. Credit terms apply only where expressly agreed.

Customers should review the order documents carefully and contact Floorito promptly if any pricing, tax, quantity, or payment detail requires clarification.

5. Order Availability and Changes


 Orders are subject to product availability and written confirmation. If an item becomes unavailable or a material order detail needs to change, Floorito will communicate the issue and discuss the available options with the customer.

Any change to the products, quantities, prices, delivery arrangements, or other material terms should be confirmed in writing by the relevant parties.

Order cancellations, modifications, and any associated charges will be handled according to the agreed order terms and applicable law. Nothing in this section removes any rights or obligations that cannot legally be excluded.

6. Delivery and Dispatch


 Delivery locations, estimated dispatch dates, transport arrangements, freight costs, and other delivery conditions will be confirmed for the relevant order.

Delivery timelines communicated in advance are estimates unless a specific timeline is expressly agreed in writing. Actual delivery may be affected by product availability, transport operations, weather, local restrictions, or other circumstances beyond the parties’ reasonable control.

Customers should ensure that the delivery location can receive the agreed products and packaging. Any special unloading, access, or handling requirements should be discussed and confirmed before the order is dispatched.

7. Product Inspection, Damage and Complaints


 Customers should inspect deliveries as soon as reasonably possible. Visible damage, leakage, missing quantities, or incorrect products should be reported to Floorito promptly, with the order details and supporting photographs where available.

Where possible, customers should record visible transit damage or shortages on the delivery receipt or transport documentation and retain relevant packaging until the issue has been reviewed.

Please contact Floorito before arranging a return. Return, replacement, credit, or other remedies will be considered based on the nature of the issue, the applicable order terms, and relevant law.

For safety reasons, customers should not send back leaking, opened, decanted, or partially used chemical containers without receiving appropriate instructions. This does not limit any rights customers may have under applicable law.

8. Safe Handling and Storage


Cleaning products must be handled and stored according to the instructions on the applicable product label and any manufacturer-provided safety guidance.

Customers are responsible for ensuring that personnel handling products receive appropriate instructions and use recommended protective equipment where applicable. Products should be stored in suitable conditions, kept in their original labelled containers where possible, and kept away from children, food, and incompatible substances as directed by the product instructions.

Customers must not use products in ways that conflict with the label, applicable safety guidance, or relevant law.

Nothing in these Terms and Conditions excludes liability for matters where exclusion is prohibited by applicable law.

9. Website Use and Intellectual Property


 The Floorito name, logo, and original website content are protected by applicable intellectual property laws to the extent that rights are held by or licensed to the relevant rights holder.

You may view this website and use its information for legitimate personal or business enquiries. You must not copy, reproduce, modify, distribute, or commercially use protected Floorito branding or website content without prior permission, except where permitted by law.

Third-party names, trademarks, product materials, or other content remain the property of their respective owners. No ownership of third-party intellectual property is claimed by this section.

Users must not misuse website forms, submit knowingly false information, attempt unauthorised access, or interfere with the website’s normal operation.

10. Website Information and Availability


 We aim to keep website content clear and current. However, product listings, images, descriptions, and availability may change over time. Website information should not be treated as a substitute for a written quotation, confirmed order, product label, or specific product documentation.

We do not guarantee that the website will always be available without interruption or technical error. Nothing in these Terms and Conditions limits any statutory rights or responsibilities that cannot legally be excluded.

11. Limitation of Liability


To the extent permitted by applicable law, Floorito will not be responsible for losses arising solely from a customer’s failure to follow product instructions, misuse of products, unauthorised mixing, or storage contrary to applicable guidance.

Any limitation of liability will apply only to the extent legally permitted and will not exclude liability or remedies that cannot be excluded under applicable law. The rights and obligations relating to a specific supply transaction may also be governed by its quotation, invoice, written agreement, and applicable law.

12. Privacy and Personal Information


When you contact Floorito or submit a business enquiry, we may use the information you provide to respond to your request, prepare quotations, coordinate orders, and communicate about relevant business matters, subject to our Privacy Policy and applicable law.

Please review the Privacy Policy available on this website for more information about the handling of personal information.

13. Governing Law and Disputes


These Terms and Conditions are governed by the laws of India, subject to applicable legal requirements.

Any dispute will be addressed in accordance with applicable law and any valid dispute-resolution terms agreed between the relevant parties. Any exclusive jurisdiction provision should apply only where legally enforceable.

14. Updates to These Terms


Floorito may update these Terms and Conditions when business practices, website features, or applicable requirements change. The revised version will be published on this page with an updated revision date.

The version applicable to a particular order may also depend on the written terms agreed for that transaction and applicable law.

15. Contact Floorito


For questions about these Terms and Conditions, commercial cleaning products, product availability, bulk cleaning supply quotations, or business enquiries, contact:

Need legal clarifications or have business inquiry questions?

Contact our corporate desk directly:

CLEVA CONSUMER PRODUCT & CO. (Floorito)
Email: help.floorito@gmail.com | Agra, Uttar Pradesh, India


We welcome enquiries from businesses seeking product information, bulk quotations, and potential ongoing cleaning-supply arrangements.