Privacy Policy

1. Introduction and Scope

This Privacy Policy explains how Floorito handles business contact details, communications, and technical information collected through our official website (/, /contactus, /products, /about-us, /blog, /sitemap, and related subpages).

Floorito is a business-to-business (B2B) brand providing commercial floor care and hygiene cleaning supplies. Our website is designed solely as an informational catalogue and communication portal for business supply enquiries, bulk quotation requests, and commercial procurement discussions. Our website is not an online marketplace or transactional e-commerce store, and it does not offer digital checkout, consumer user account registration, or direct online payment gateway processing.

2. Who Operates the Floorito Website

The Floorito brand and website are operated and marketed by:

Please note: CLEVA CONSUMER PRODUCT & CO. is the marketing entity operating the brand and managing website enquiries. NEXTFRESH INDUSTRIES PVT. LTD. is the product manufacturer.

3. Personal and Business Contact Information We May Collect

Because Floorito operates primarily as a B2B enquiry portal, we collect only the information necessary to evaluate your commercial cleaning requirements, prepare quotations, and communicate with your organization:

• Enquiry & Contact Details: Name of representative, business email address, phone/mobile number, company or institution name, enquiry subject, and message details submitted through our contact forms.
• Business Procurement Details: Product categories of interest (such as floor cleaner, surface sanitizers, degreasers), estimated bulk order quantities, delivery facility location, or special delivery instructions provided during communications.
• Technical Log Data: Basic technical connection logs routinely generated by web hosting servers, including Internet Protocol (IP) addresses, browser type, device category, referring URL, and date/time stamps of page requests.

4. Information Submitted Through Contact Forms

When you fill out and submit the form on our /contactus page, your information (Name, Phone Number, Business Email, Company Name, Subject, and Message) is processed to generate a business correspondence record. This allows our sales and operations team to review your request, prepare suitable wholesale pricing, and respond within 1–2 business days.

Submitting this form does not enroll you in automated consumer marketing databases or create an online profile.

5. How Enquiry Information is Used

We process information submitted by commercial clients strictly for legitimate business and transactional purposes, including:

• Reviewing and answering commercial product queries.
• Preparing, issuing, and negotiating bulk price quotations and commercial supply contracts.
• Coordinating freight, dispatch, and delivery logistics with warehouse handlers and transport partners across India.
• Maintaining basic B2B communication records and business billing documentation.
• Responding to customer service, quality feedback, or product support inquiries.

6. WhatsApp and Third-Party Communication Channels

Where prospective buyers choose to contact our founders or sales representatives via direct phone, WhatsApp messaging, or email (help.floorito@gmail.com), the communications shared through those channels are governed both by Floorito's internal business standards and the terms and privacy policies of the respective communication providers (such as Meta for WhatsApp and Google Workspace/Gmail for email).

We advise business representatives to avoid sending sensitive personal identifiers or confidential payment instruments across instant messaging channels.

7. Website Hosting, Service Providers, and Data Sharing

Floorito does not sell, rent, or trade your contact or business information to third-party data brokers or marketing agencies. Information may be accessible to or processed by vetted service providers solely to maintain our operations:

• Hosting & Cloud Infrastructure: Our website hosting and server infrastructure providers who host the web files and databases.
• Manufacturing & Packaging Partners: NEXTFRESH INDUSTRIES PVT. LTD., solely where specialized packaging, technical specifications, or customized bulk production require manufacturing coordination.
• Logistics & Transport Carriers: Commercial freight carriers and courier partners who require delivery addresses and receiving contact names to fulfill doorstep consignments across India.
• Legal Compliance: Government, regulatory, or law enforcement authorities if required by applicable Indian laws, judicial orders, or statutory processes.

8. Cookies, Analytics, and Technical Technologies

Our website utilizes standard technical cookies and session identifiers required for the website builder framework to render pages securely and preserve basic browsing functionality. We do not operate intrusive cross-site behavioural ad-tracking networks on this portal.

You can configure your browser settings to block or notify you about cookies; however, some core website features may function less effectively if session cookies are entirely disabled.

9. Data Retention and Deletion Practices

We retain business enquiry data, quotation records, and commercial correspondence only for as long as necessary to fulfill the commercial purpose for which it was gathered, satisfy reasonable B2B account relationship needs, or comply with applicable Indian taxation and accounting record-keeping requirements.

When enquiry details are no longer needed for commercial interaction, regulatory compliance, or legitimate audit purposes, we take reasonable steps to securely archive, overwrite, or delete them.

10. Information Security Measures

We implement standard organizational and technical safeguards designed to protect business enquiry data against unauthorized access, loss, alteration, or misuse. Access to enquiry inboxes is restricted to authorized administrative personnel.

While we apply diligent practices to safeguard our systems, no data transmission over the Internet can be guaranteed as 100% secure, and we cannot offer absolute warranties against unforeseen cyber incidents.

11. Privacy Choices and Indian Data Protection Framework

Floorito respects the principles established under Indian data protection legislation, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and its relevant implementing rules and phased enforcement framework.

Business representatives whose personal contact data has been collected may request to:

• Confirm whether we process their personal information and request a summary.
• Request correction, updating, or rectification of inaccurate or outdated contact details.
• Request deletion of their personal contact details, subject to statutory retention obligations (such as tax invoices or commercial order records).

To submit an inquiry or exercise these rights, please write to our operational contact at help.floorito@gmail.com.

12. Children's Data

The Floorito website is exclusively directed toward adult business owners, institutional procurement heads, and commercial facility managers. We do not intentionally solicit or collect personal data from individuals under the age of 18.

13. Third-Party Websites and External Links

Our website may include links to external websites, maps, industry resources, or communication platforms. Floorito does not control and is not responsible for the privacy practices, content, or policies of external third-party sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational adjustments, changes in product offerings, or updates to Indian legal regulations. Any revisions will be published directly on this page with an updated "Last Updated" date at the top.